fREQUENTLY ASKED QUESTIONS


ReFUNDS: wE DO NOT ACCEPT REFUNDS UNLESS YOUR ORDER HAS NOT BE FULFILLED WITHIN 7 DAYS.

returns only available if you received the wrong product! Reach out to us within 7 days of receiving your order to resolve the issue.

pRocessing Time? Our processing time is 2-5 business days!

What if my order arrives broken? IF YOUR CANDLE ARRIVES BROKEN, YOU HAVE 7 DAYS AFTER YOUR ORDER IS MARKED DELIVERED TO CONTACT US TO FIX THE ISSUE. wE WILL DO OUR BEST TO ACCOMMODATE YOU!

sHIPPING DAYS: wE ONLY SHIP OUT ORDERS MONDAY-WEDNESDAY.